Privacy Policy

Last updated: 3 August 2026

1. About This Privacy Policy

The Bark Co. respects your privacy and is committed to handling personal information responsibly, securely and transparently.

This Privacy Policy explains how UNIVERSAL TRADING LLC, trading as The Bark Co. (“The Bark Co.”, “we”, “us” or “our”), collects, uses, stores and discloses personal information when you:

Visit our website at barkhabitat.com
Request a quotation
Request product documentation
Submit an enquiry
Communicate with us by email, telephone, messaging service or social media
Purchase or enquire about a modular building
Ask us to arrange freight, delivery or related services
Work with us as a supplier, contractor, consultant or business partner

This Policy applies to information collected through our website and through our other business communications.

Our business details are

Legal entity: UNIVERSAL TRADING LLC

Trading name: The Bark Co.

Registration number: 1050003007029

Registered address: 310-0024 Ibaraki, Mito, Bizemmachi 2-5 Tokan Mito Park Heights #216, Japan

Email: sales@barkhabitat.com

Website: barkhabitat.com

2. Personal Information We Collect

The personal information we collect depends on how you interact with us and the products or services you request.

2.1 Contact and Identity Information

We may collect:

Your full name
Company or organisation name
Job title or business role
Email address
Telephone number
Messaging-service contact details
Billing address
Delivery address
Project-site address
Country, state, territory, city and postcode
Preferred method of contact

2.2 Project and Product Information

When you submit an enquiry, request documentation or ask for a quotation, we may collect:

The modular-building model or building type you are interested in
Intended use of the building
Preferred dimensions or floor area
Required number of bedrooms, bathrooms and other spaces
Preferred materials, finishes and customisations
Estimated budget
Desired project timeline
Project location
Site-access and delivery information
Local climate or site conditions you choose to provide
Information about intended foundations, assembly or installation
Planning, engineering or approval information
Floor plans, drawings, photographs, specifications and other files you submit
Any additional project requirements included in your enquiry

Please do not send sensitive personal information unless it is reasonably necessary for your enquiry or project.

2.3 Transaction and Commercial Information

If you proceed with an order or project, we may collect:

Quotation and order details
Contract and supply-agreement information
Billing and invoicing details
Payment status and transaction references
Selected materials, finishes and specifications
Approved drawings and requested variations
Manufacturing and inspection records
Shipping instructions
Customs and delivery information
Communications concerning production, inspection, freight and delivery
Warranty, defect, complaint or claim information

Payments may be processed through banks or third-party payment providers. We do not ordinarily receive or store complete payment-card details.

2.4 Website and Technical Information

When you use our website, we or our service providers may automatically collect:

Internet Protocol address
Browser type
Device type
Operating system
Approximate location derived from your IP address
Referring website or traffic source
Pages viewed
Links and buttons selected
Date, time and duration of visits
Website navigation and interaction data
Cookie identifiers
Website errors and performance information

Further information is provided in our separate Cookie Policy.

2.5 Communications

We may retain records of communications with you, including:

Emails
Website-form submissions
Telephone call notes
Messages sent through WhatsApp or other messaging services
Social-media enquiries
Meeting notes
Feedback and reviews
Complaints and claim-related communications
Survey responses

2.6 Supplier and Business-Partner Information

If you work with us as a supplier, contractor, consultant or business partner, we may collect:

Business contact information
Company registration and identification details
Banking and payment information
Product catalogues and specifications
Quotations and commercial terms
Contracts and related correspondence
Quality-control and performance records

3. How We Collect Personal Information

We may collect personal information:

Directly from you
Through forms on our website
When you request a quotation or product documentation
When you communicate with us by email, telephone, messaging service or social media
When you enter into a quotation, order, contract or supply agreement
Through cookies, analytics tools and similar technologies
From someone acting on your behalf
From your architect, engineer, builder, freight representative or project adviser
From manufacturers, suppliers, inspection providers, freight forwarders or carriers involved in your project
From publicly available company websites, business directories or professional platforms
From referral or lead-generation partners where the collection and disclosure are lawful
From government agencies, customs authorities or regulatory bodies where necessary

If you provide personal information about another person, you must be authorised to provide it and should make that person aware of this Privacy Policy.

4. Purposes for Which We Use Personal Information

We may collect and use personal information to:

Respond to enquiries
Provide brochures, specifications, floor plans and product documentation
Understand project requirements
Recommend potentially suitable models or configurations
Prepare quotations and commercial proposals
Communicate about pricing, specifications, materials and availability
Coordinate with manufacturers and suppliers
Administer drawing approvals and customer-requested variations
Arrange product inspections and quality-control services
Arrange freight, customs support, transportation and delivery
Process orders, invoices and payments
Provide production, shipping and delivery updates
Maintain customer, supplier and project records
Manage warranty enquiries, complaints, defects and claims
Improve our products, website and customer service
Analyse website traffic, enquiries and performance
Maintain website and information security
Prevent fraud, misuse and unlawful activity
Meet accounting, tax, customs and legal obligations
Establish, exercise or defend legal claims
Send marketing communications where permitted
Manage suppliers, contractors, consultants and business partners
Conduct legitimate business administration and development activities

We will use personal information only for the purposes for which it was collected, for a reasonably related purpose permitted by law, with your consent, or where its use is otherwise required or authorised by law.

5. Quotations and Documentation Requests

When you request a quotation or product documentation, we may use the information you provide to:

Identify the product relevant to your enquiry
Assess your preliminary project requirements
Contact you for additional information
Provide brochures, specifications and floor plans
Prepare indicative or project-specific pricing
Discuss material and customisation options
Assess preliminary shipping and delivery requirements
Follow up regarding your enquiry

If you do not provide the information reasonably required, we may be unable to prepare an accurate quotation, provide requested documentation or assess your project.

Submitting an enquiry or requesting documentation does not create a binding contract with The Bark Co.

6. Marketing Communications

Where permitted by applicable law, we may send you:

Product announcements
Modular-building information
Company news
Relevant project information
Promotional communications

We may send these communications where you have provided consent or where they are otherwise permitted in connection with an existing business relationship.

You can unsubscribe at any time by:

Selecting the unsubscribe link in a marketing email
Replying to the communication with an unsubscribe request
Contacting us at sales@barkhabitat.com

Unsubscribing from marketing communications will not prevent us from sending necessary non-promotional messages concerning an active enquiry, quotation, order, shipment, contract, warranty matter or legal obligation.

7. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to:

Modular-building manufacturers
Product and material suppliers
Inspection and quality-control providers
Freight forwarders
Shipping lines and carriers
Customs brokers
Warehousing and logistics providers
Local transportation and delivery providers
Architects, engineers and technical consultants
Assembly or site-service providers where separately arranged
Banks, accountants, insurers and payment providers
Website-hosting and information-technology providers
Cloud-storage and communications providers
Customer-relationship-management providers
Analytics and advertising providers
Legal and professional advisers
Government agencies, customs authorities, courts and regulators
A purchaser, successor or professional adviser involved in a proposed business sale, merger or restructuring
Other parties you authorise us to contact

Recipients should receive only the information reasonably necessary for their role.

We do not sell personal information in exchange for monetary payment.

8. Manufacturers, Suppliers and Logistics Providers

The Bark Co. works with independent manufacturers, suppliers, inspectors, freight forwarders, shipping lines, carriers and delivery providers.

Where necessary to obtain pricing, confirm specifications, manufacture or inspect a building, or arrange freight and delivery, we may provide these parties with information such as:

Your name or company name
Contact details
Project location
Delivery address
Product requirements
Approved specifications
Shipping instructions
Customs information
Communications relevant to their responsibilities

These parties may operate independently and may also be required to handle information according to their own legal and regulatory obligations.

We take reasonable measures appropriate to the circumstances to limit disclosures to information required for the relevant service.

9. International Transfers and Overseas Disclosures

The Bark Co. is operated by a company registered in Japan and serves customers and works with suppliers and service providers internationally.

Your personal information may therefore be accessed, processed, stored or disclosed outside the country in which you are located.

Depending on your enquiry or project, overseas recipients may be located in:

Japan
Australia
China
The United States
The country in which the building or its components are manufactured
The country in which the building will be delivered
Countries in which our website, communications, cloud, analytics or logistics providers operate

Privacy and data-protection laws in these countries may differ from those in your country.

Where required by applicable law, we take reasonable steps to ensure that overseas recipients handle personal information appropriately. Such steps may include:

Limiting the information disclosed
Using established service providers
Applying contractual privacy and confidentiality requirements
Maintaining appropriate access controls
Confirming that information is required for the requested service

International manufacturing, inspection, freight and delivery may not be possible without providing relevant project and contact information to overseas recipients.

10. Website Hosting and Third-Party Services

Our website is built and hosted using Wix and may use third-party services for:

Website hosting
Website security
Website forms
Customer communications
Analytics
Advertising measurement
Email delivery
Cloud storage
Customer-relationship management
Embedded maps, videos and social-media content

These providers may process personal information on our behalf or for their own stated purposes. Their collection and use of information may also be governed by their respective privacy policies.

The inclusion of a third-party link, integration or service on our website does not mean that we control that third party’s privacy practices.

11. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage and similar technologies to:

Operate essential website functions
Maintain website security
Remember visitor preferences
process form submissions
Understand how visitors use the website
Measure website performance
Improve website content and navigation
Measure advertising effectiveness
Support relevant marketing where permitted

Where required, non-essential cookies will be used according to your consent selections.

You may manage certain cookies through our cookie controls or through your browser settings. Blocking or deleting cookies may affect some website features.

Further information about the technologies we use is provided in our separate Cookie Policy.

12. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information from:

Loss
Misuse
Interference
Unauthorised access
Unauthorised modification
Improper disclosure
Accidental destruction

These measures may include:

Controlled access to business records
Password protection
Use of established service providers
Confidentiality requirements
Data minimisation
Secure storage and communication systems
Appropriate account and access management

No website, electronic transmission or storage system can be guaranteed to be completely secure. You should avoid sending highly confidential information through unsecured communication channels.

If we become aware of a data incident, we will investigate and respond to it in accordance with applicable legal requirements.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to:

Respond to enquiries
Maintain quotation and project records
Perform contracts
Coordinate manufacturing, inspection, shipping and delivery
Administer warranties, complaints and claims
Meet accounting, tax, customs and recordkeeping requirements
Resolve disputes
Protect our legitimate business interests

Retention periods may vary according to the type of information and whether an enquiry develops into an order or project.

When personal information is no longer reasonably required, we will take reasonable steps to delete, destroy or de-identify it, subject to applicable legal, contractual, backup and recordkeeping requirements.

14. Accuracy and Correction

We take reasonable steps to ensure that personal information we use or disclose is accurate, current, complete and relevant.

Please notify us if:

Your contact details change
Your company information changes
Your project location changes
Your delivery information changes
Information previously submitted is inaccurate or incomplete

You may request correction of personal information by contacting sales@barkhabitat.com.

15. Access and Other Privacy Rights

Depending on the law applicable to you, you may have the right to:

Request confirmation of whether we hold personal information about you
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent where processing relies on consent
Object to or request restriction of certain uses
Request deletion or cessation of use in certain circumstances
Request a portable copy of certain information
Opt out of direct marketing
Make a complaint regarding our handling of personal information

These rights are not absolute. We may be required or permitted to refuse or limit a request where, for example:

Retention is required by law
The information is required for an existing contract
The information is relevant to a legal claim
Disclosure would affect another person’s privacy or rights
Another lawful exception applies

We may ask you to verify your identity before processing a privacy request.

To exercise a privacy right, contact sales@barkhabitat.com and describe your request clearly.

16. Anonymity and Pseudonyms

You may browse general sections of our website without identifying yourself.

Where practical, you may make an initial general enquiry using a pseudonym. However, we will normally require accurate identity, contact, billing, project and delivery information before we can:

Prepare formal project documents
Enter into a contract
Accept or verify payment
Arrange international freight
Complete customs documentation
Deliver an order
Administer a warranty or legal claim

17. Children’s Privacy

Our website and services are intended for adults and authorised business or project representatives. They are not directed towards children.

We do not knowingly collect personal information from children without appropriate authorisation where required. If you believe that a child has provided personal information to us without appropriate permission, contact us at sales@barkhabitat.com so that we can review the matter.

18. External Websites

Our website may contain links to manufacturers, suppliers, social-media platforms, freight providers and other external websites.

We are not responsible for the privacy, security or content practices of external websites. Your use of an external website is governed by that website’s own terms and privacy policy.

19. Privacy Complaints

If you believe that we have not handled your personal information appropriately, please contact us:

Privacy contact: The Bark Co.
Legal entity: UNIVERSAL TRADING LLC
Email: sales@barkhabitat.com
Postal address: 310-0024 Ibaraki, Mito, Bizemmachi 2-5 Tokan Mito Park Heights #216, Japan

Please include:

Your name and contact details
A description of your concern
Relevant dates and communications
The outcome you are seeking

We will review your complaint and aim to respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to contact the privacy or data-protection authority with jurisdiction over your complaint, including the Personal Information Protection Commission of Japan or another applicable regulator.

20. Applicable Privacy Laws

As a Japan-based business operating internationally, our handling of personal information may be subject to Japan’s Act on the Protection of Personal Information and, depending on the circumstances, privacy or data-protection requirements in other jurisdictions.

References in this Policy to rights or legal requirements apply only to the extent that the relevant law applies to the individual, information and activities concerned.

Nothing in this Privacy Policy is intended to restrict any privacy right or protection that cannot lawfully be restricted.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

Our business operations
Our website
Our products and services
Our suppliers and service providers
Our information-handling practices
Applicable laws or regulatory guidance

The current version will be published on this page with an updated “Last updated” date.

Where appropriate, material changes may also be communicated through our website or another reasonable method.

22. Contact Us

For questions, access requests, correction requests, complaints or other privacy enquiries, contact:

The Bark Co.
UNIVERSAL TRADING LLC
Registration number: 1050003007029
Address: 310-0024 Ibaraki, Mito, Bizemmachi 2-5 Tokan Mito Park Heights #216, Japan
Email: sales@barkhabitat.com
Website: barkhabitat.com